Site Systems Privacy Policy
Last Updated: December 4, 2024
Contents
Introduction
Site Systems is a division of Pacific Digital Industries, Inc. which
does business under the following names: Hail Agency, SweepstakesPros,
Sweepstakes Monkey, Promotion Trust and Site Systems (collectively
"Site Systems").
We at Site Systems are committed to protecting your privacy. This
Privacy Policy applies to the personal information and data collected by
Site Systems when you interact with our websites, products and
services, and any other sites or services that link to this Privacy
Policy.
This Privacy Policy describes how we collect, receive, use, store,
share, transfer, and process your Personal Information. This Privacy
Policy also describes your choices and rights with respect to your
Personal Information, including your rights of access and correction of
your Personal Information. For the purposes of this Privacy Policy
"Personal Information" means any information relating to an identified
or identifiable individual. By using websites, products and services you
agree to the collection and use of information in accordance with this
Privacy Policy. If you do not agree with this Privacy Policy, you should
not use our websites, products and services, or any other sites or
services that link to this Privacy Policy.
Site Systems and our customers may collect and manage Personal
Information when using our products and services, or what we may refer
to as the "Promotions Platform". "Promotions Platform" means all our
web-based applications, tools and platforms that we make available to
you, and are developed, operated, and maintained by us and any ancillary
products and services, including website hosting, that we provide. When
you use the Promotions Platform, Site Systems processes Personal
Information as a processor under the direction of our customers. Our
customers, as data controllers, are responsible for complying with any
regulations or laws that require providing notice, disclosure, and/or
obtaining consent prior to collecting their customers' Personal
Information using the Promotions Platform. Please see
Section 1.b "Information We Process on Behalf of Customers When They Use the
Promotions Platform" and
Section 1.c "Information We Collect and Process When You Use the Promotions
Platform" for more information.
We update this Privacy Policy from time to time and we encourage you to
review this Privacy Policy periodically. We will post any Privacy Policy
changes on this page.
If you have any questions about this Privacy Policy or to exercise the
privacy rights and choices we offer, please contact us using one of the
following methods:
-
By email at
; or
-
By postal mail at Site Systems, P.O. Box 3222, USA, Attn:
Privacy Department.
1. What Information We Collect and Process
a. Information You Provide to Site Systems
When you interact with us via our websites or any sites or services that
link to this Privacy Policy or use the Promotions Platform, we may
collect Personal Information and other information from you, as further
described below.
When You Visit Our Websites
We collect Personal Information from you when you submit web forms or
interact with our websites, for example by subscribing to a
Site Systems newsletter or blog, signing up for a webinar,
subscribing to one of our services, or requesting customer support. We
may ask for your email address, first and last name, job title, phone
number, address, billing information, account information, and other
similar business information. You are free to explore some of our
websites without providing any Personal Information about yourself.
Registration, Account and User Information
We collect Personal Information when you sign-up for an account, create
or modify user information, set preferences, or provide any other
related information to access or utilize the Promotions Platform or
other products or services. This Personal Information may include,
without limitation, name, email address, phone number, email address,
mailing address, demographic information (such as age or gender), and
billing and credit card information. Without providing Personal
Information, you cannot create a Promotions Platform account. We may
request or collect Personal Information from you during any registration
process which we may use to provide or improve our products, services,
the Promotions Platform, or otherwise as provided herein. We may store
Personal Information, and it may be included in databases owned and
maintained by our agents or service providers.
Payment Information
We collect payment and billing information when you register for paid
products or services. For example, we may ask you to provide a billing
address, or a billing contact. If you give us payment information, we
use it solely as authorized by you in accordance with this Privacy
Policy.
You may also provide payment information, such as a credit card number
or bank account numbers, when purchasing products or services. We use
secure third-party payment service providers to manage payment
processing, which is collected through a secure payment process.
Customer Testimonials
We may post customer testimonials and comments on our websites, which
may contain Personal Information. We obtain each customer's consent via
email or through other agreements between customers and Site Systems
prior to posting the customer's name and testimonial.
b. Information We Process on Behalf of Customers When They Use the
Promotions Platform
Our products, services, and the Promotions Platform allow our customers
to run and host promotions, including, but not limited to, sweepstakes,
contests, games, social engagements, and loyalty programs. When
customers use our products, services, and the Promotions Platform they
may collect Personal Information such as first and last name, email
address, physical address, phone number, or other information about you
from a variety of online, mobile, and offline sources. We call the
information that our customers upload, submit or collect via the
Promotions Platform or otherwise provide to us "Customer Data".
We do not control the content of our customers' webpages or the types of
Personal Information that our customers may choose to collect or manage
using our products, services, or the Promotions Platform. We store our
customers' information on our service providers' servers but process it
as a processor under our customers' instructions and in accordance with
our agreements with our customers, which prohibit us from using the
information except as necessary to provide and improve our products,
services, and the Promotions Platform and as required by law.
Our customers control and are responsible for correcting, deleting, or
updating the Customer Data and for complying with any regulations or
laws that require providing notice, disclosure, and/or obtaining consent
prior to transferring the Personal Information to Site Systems for
processing purposes.
c. Information We Collect and Process When You Use the Promotions
Platform
Usage Data
We collect usage data when you, or your users of the Promotions
Platform, use and interact with the Promotions Platform. Usage data
includes metrics and information regarding your use and interaction with
the Promotions Platform such as what product features you use the most,
when an object (like a ticket) is opened and closed, and how often
certain features (like workflows) are triggered in your account.
Like most websites and technology services delivered over the Internet,
we may collect and store Personal Information and usage data about you
and/or your computer hardware and software when you visit our websites,
use our products, services the Promotions Platform, or visit other sites
or services that link to this Privacy Policy. This information can
include cookies, your IP address, browser type, domain names, internet
service provider (ISP), and the files viewed on our websites (e.g., HTML
pages, graphics, etc.), the files viewed on our, or our customer's
websites (if those websites are hosted on Site Systems or the
Promotions Platform) (e.g. HTML pages or graphics, etc.), your operating
system, access times, referring website addresses and other statistical
data involving your use of the Promotions Platform and/or our products
and services. When you use the Promotions Platform, we may collect and
store the categories of information listed above:
-
When a user logs into their account and accesses tools in the
Promotions Platform;
-
When an individual visits a customer's website, if the website is
hosted by the Promotions Platform; or
-
When an individual visits a customer's self-hosted website, if the
customer uses the Promotions Platform scripts, plug-ins, and/or content
(such as embedded forms).
We may engage third-party providers to collect usage data. For more
information about how we protect your information with these service
providers, please see Section 3 "How We Share Personal Information"
Information You Collect in the Promotions Platform or Provide to Us.
We have access to all the data and information collected though our
products, services, the Promotions Platform, and data and information
you provide to us or upload in the Promotions Platform.
Email Data
When emails are sent by us or though the Promotions Platform, we may
track information about email bounces, who has opened the emails and
clicked the links. We can collect the following information for each
email address an email is sent to: bounces, when the email is opened,
when it was opened, how many times it was opened, what link(s) were
clicked, when the links were clicked, and how many times each link was
clicked. This information is used to evaluate the performance of the
emails sent.
Mobile
When you access or use the Promotions Platform via mobile applications,
we may automatically collect information such as your device model and
version, operating system, or device identifiers.
YouTube
Pulling in YouTube videos to a promotion hosted on the Promotions
Platform uses YouTube's API services and/or links. When using YouTube in
conjunction with the Promotions Platform, we may cache/store the desired
YouTube videos' URLs. Beyond YouTube video URLs, no other information is
collected or stored from YouTube. Visit the Google Privacy Policy for
more information at
https://policies.google.com/privacy
.
d. Information We Collect from Other Sources
Site Systems Partners
We may receive information about you or other users of your
Site Systems account from our partners. We may receive this data from
our affiliate program and/or lead registration process through our
partners.
Third Parties
We may receive information from third-party service providers, from
related companies, and from our business and solution partners.
Personal Information from Other Sources
We may combine the personal information we collect from you with
personal information we receive from other sources, such as third-party
providers of business information and publicly available sources (like
social media platforms). This may include physical mail addresses, job
titles, email addresses, phone numbers, IP addresses, and social media
profiles. This helps us to update and improve our records, identify new
customers, create more personalized advertising, suggest products and
services that may interest you, deliver personalized communications and
promote events. The collection of your Personal Information by these
other third-party providers is governed by the provider's privacy
policy.
Buttons, tools, and content from other companies
Our websites may include features and widgets (such as the share and/or
"like" button or interactive mini-programs) that run on our websites.
These features may collect your IP address, which page you are visiting
on our sites, and may set a cookie to enable the feature to function
properly. These features and widgets are either hosted by a third-party,
hosted directly on our websites or hosted on the Promotions Platform.
This Privacy Policy does not apply to these features. Your interactions
with these features are governed by the privacy policy and other
policies of the companies providing them.
We may implement Google reCAPTCHA, Cloudflare Turnstile, and/or
Cloudflare Bot Management on our websites, the Promotions Platform, or
other sites or services that link to this Privacy Policy to prevent
malicious software from engaging in abusive activities. You can learn
more about data collected by Google and what this data is used for in
Google's Privacy Policy.
Additional information on Google services and products is available in
Google's Terms of Service.
You can learn more about data collected by Cloudflare and what this
data is used for in
Cloudflare's Privacy Policy.
Additional information on Cloudflare's services and products is
available in
Cloudflare's Terms of Use.
Other Site Systems Companies
We may receive information about you from other companies that are owned
or operated by our company.
2. How We Use Personal Information
a. To Communicate with You About our Product and Services
We use the Personal Information you provide to Site Systems when
signing up for our services or the Promotions Platform to send you
transactional emails or in-app notifications about billing, account
management, and other administrative matters. We may also send you
updates regarding our legal agreements, policies, terms, and security
incidents via email or in-app notification.
We use your information to provide customer support, such as resolving
technical issues you encounter and analyzing product outages or bugs.
b. To Provide the Promotions Platform
We use your Personal Information and Customer Data to provide our
products and services to you. For example, we may use the email address
you provide when signing up for the Promotions Platform to create your
user account, and we use your payment information to process payments
for our products, services and the Promotions Platform. We also use this
information to authenticate you when you log in and to provide customer
support.
c. To Improve and Develop Our Product and Services
We collect usage data about how you or your users interact with our
product and services. We use this data to develop and improve our
products and services. For example, we may use usage data to assess
trends and usage across the Promotions Platform to help us determine
what new features or integrations our users may be interested in.
We may publish data about how our products and services are being used
across our customer base. When we share statistical information
externally in this way, the data will be aggregated, and we will not
identify individual users or customers. For example, we may publish blog
posts on trends or insights into how users are interacting with our
products and services.
d. To Secure and Protect our Products, Services and Promotion
Platform Users
We use your Personal Information to investigate and help prevent
security incidents. We may also use this information to meet legal
requirements. We use your information to verify user accounts, new
sign-ups, to detect and prevent abuse, and to enforce our policies.
We use usage data to provide general statistics regarding use of the
websites by you, including how you use our websites, what country you
are logging in from (for analytics, export control and regulatory
purposes) and to help improve the navigation experience. Your cookies
and IP addresses may also be collected and logged for security and
debugging purposes, for example to track access patterns, investigate
security events and incidents. For these purposes we may also link this
collected data to other Personal Information provided by you such as
name, email address, address, and phone number.
e. To Market and Promote Site Systems
We use the information you provide to Site Systems to market and
promote our products, services, and other offerings. For example, we may
use the information, like your email, phone number, or physical address,
to send information or Site Systems content to you which we think may
be of interest to you by post, email, or other means and send you
marketing communications relating to our business.
You may opt out of receiving this promotional content by following the
instructions contained in each communication that we send to you or by
contacting Site Systems through one of the methods listed in Section 9 "Contact Us" below. If you unsubscribe from our marketing lists, we
will continue to contact you regarding administrative matters, and to
respond to your requests.
We may also reach out to you via telephone to ask about other
Site Systems products or services you may be interested in. If you
have a call with a Site Systems representative, we may record and
transcribe the call. You will be notified prior to the call that the
call is being recorded, and you will be offered an opportunity to
opt-out of having the call recorded.
Where required by law, we will only send marketing communications with
your consent. Otherwise, we will market and advertise our products and
services on the basis of our legitimate business interests.
We may receive information from third-party service providers and other
sources such as third-party providers of business information and
publicly available sources. We may receive and use this information from
these service providers and other sources in combination with other
information we collect through other means described in this Privacy
Policy for the purposes of providing you with updates and improving our
products, services, and the Promotions Platform, like personalized
communications, event promotion, and tailoring the websites, products or
services to improve user experience.
f. For Corporate Events or Transfers
We may use your information to evaluate or conduct a merger,
divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or all our assets, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding, in which
Personal Information held by us about is among the assets transferred.
g. Other Purposes if We Obtain Your Consent
We may share your data with third parties when you give us consent to do
so.
h. Legal Basis for Processing Personal Information (EEA and UK
visitors only)
If you are a website visitor located in the European Economic Area
("EEA") or United Kingdom ("UK"), we are the data controller of your
Personal Information. Site Systems' Data Protection Officer can be
contacted through one of the methods listed in Section 9 "Contact Us"
below.
Our legal basis for collecting and using the Personal Information
described above will depend on the Personal Information concerned and
the specific context in which we collect it. However, we will normally
collect and use Personal Information from you only where we have your
consent to do so, where we need the Personal Information to perform a
contract with you, when it is necessary to protect your vital interests
or those of another natural person, when it is related to a task that is
carried out in the public interest or in the exercise of official
authority vested in us, or where the processing is in our legitimate
interests and not overridden by your data protection interests or
fundamental rights and freedoms. In some cases, we may also have a legal
obligation to collect and use Personal Information from you.
In any case, we will gladly help to clarify the specific legal basis
that applies to the processing, and whether the provision of Personal
Information is a statutory or contractual requirement, or a requirement
necessary to enter into a contract.
3. How We Share Personal Information
a. Service Providers
We may share Personal Information with our third-party service providers
to support our websites, products, services, and the Promotions
Platform. For example, we may use service providers for data hosting,
application development, marketing, sales support, and customer support.
We may need to share your information with service providers to provide
information about products or services to you. Examples may include
removing repetitive information from prospect lists, analyzing data, or
performing statistical analysis on your use of the Promotions Platform
or interactions on our websites, providing marketing assistance,
processing credit card payments, supplementing the information you
provide us in order to provide you with better service, developing and
improving the product and services, and providing customer service or
support. These service providers are prohibited from using your Personal
Information except for these purposes, and they are required to maintain
the confidentiality of your information.
b. Partners
We may share data with trusted Site Systems partners to contact you
based on your request to receive such communications, help us perform
statistical analysis, provide sales support, or provide customer
support. Partners are prohibited from using your Personal Information
except for these purposes, and they are required to maintain the
confidentiality of your data.
c. Business Transfers
We may share or transfer your Personal Information in connection with,
or during negotiations of, any merger, sale of our assets, financing,
bankruptcy, or acquisition of all or a portion of our business to
another company.
d. Public Forums
Our websites may offer publicly accessible message boards, blogs, and
community forums. Please keep in mind that if you directly disclose any
information through our public message boards, blogs, or forums
(including profile information associated with the account you use to
post the information) it may be read, collected and used by any member
of the public who accesses these websites. Your posts and certain
profile information may remain even after you terminate your account. We
urge you to consider the sensitivity of any information you may disclose
in this way. We will correct or delete any information you have posted
on the websites if you so request, as described in
Section 7 "Your Privacy Rights and Choices"
below. In some cases, we may not be able to
remove your information, in which case we will let you know if we are
unable to and why.
e. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if
required by law or if we reasonably believe that use or disclosure is
necessary to protect our rights, protect your safety or the safety of
others, investigate fraud, or comply with a law, court order, or legal
process.
4. How We Transfer Personal Information Internationally
a. International Transfers within Site Systems and to Third
Parties
Your Personal Information is processed where we have operations and in
any other places where third parties, which provide services to us under
contract, are involved in the processing are located. This means that
this information may be transferred to, and maintained on, computers
located outside of your state, province, country, or other governmental
jurisdiction where the data protection laws may differ than those from
your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer and this Privacy
Policy will apply even if we transfer Personal Information to other
countries.
We will take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy and no
transfer of your Personal Information will take place to an organization
or a country unless there are adequate controls in place including the
security of your data and Personal Information.
b. Data Privacy Framework Notice
Site Systems complies with the EU-U.S. Data Privacy Framework
("EU-U.S. DPF"), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S.
Data Privacy Framework ("Swiss-U.S. DPF") as set forth by the U.S.
Department of Commerce (collectively the "Data Privacy Framework").
Site Systems has certified to the U.S. Department of Commerce that it
adheres to the EU-US DPF Principles with regard to the processing of
Personal Information received from the European Union in reliance on the EU-U.S. DPF,
and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF,
and to the Swiss-US DPF Principles with regard to the processing of Personal
Information received from Switzerland in reliance on the Swiss-U.S. DPF
(collectively the "DPF Principles"). If
there is any conflict between this Privacy Policy and the DPF
Principles, the DPF Principles shall govern. To learn more about the Data
Privacy Framework, and to view our certification, please visit the
Data Privacy Framework website.
If you are located in the EU, UK or Switzerland, you have the right to
request access to the Personal Information that we hold about you and
request that we correct, amend or delete your Personal Information if it
is inaccurate or processed in violation of the DPF Principles. We will
give you an opportunity to opt out where Personal Information we control
about you is to be disclosed to an independent third-party or used for a
purpose that is materially different from those set out in this Privacy
Policy. If you would like to exercise any of your rights, please contact
us via the details provided in Section 9 "Contact Us" below.
In compliance with the DPF Principles, Site Systems commits to
resolve DPF Principles-related complaints about our collection and use
of your Personal Information. We will investigate and attempt to resolve
any DPF Principles-related complaints within 45 days. EU, UK and Swiss
individuals with inquiries or complaints regarding our handling of
Personal Information received in reliance on the DPF Principles should
first contact Site Systems through one of the methods listed in
Section 9 "Contact Us" below.
In compliance with the Data Privacy Framework, Site Systems commits
to refer unresolved complaints concerning our handling of Personal
Information received in reliance on the Data Privacy Framework to an
alternative dispute resolution provider based in the United States. If
you do not receive timely acknowledgment of your DPF Principles-related
complaint from us, or if we have not addressed your DPF
Principles-related complaint to your satisfaction, please contact JAMS,
our U.S.-based third-party dispute resolution provider, (free of charge)
at
https://www.jamsadr.com/dpf-dispute-resolution
for more information or to file a complaint.
Under certain conditions, more fully described on the Data Privacy Framework website, you
may be entitled to invoke binding arbitration when other dispute
resolution procedures have been exhausted. The Federal Trade Commission
has jurisdiction over Site Systems' compliance with the DPF
Principles.
In the context of an onward transfer, Site Systems is responsible for
the processing of Personal Information it receives under the DPF
Principles and subsequently transfers to a third-party acting as an
agent on our behalf. Site Systems will remain liable under the DPF
Principles if our agent processes your Personal Information in a manner
inconsistent with the DPF Principles, unless Site Systems is not
responsible for the event giving rise to the damage.
Please note that under certain circumstances, we may be required to
disclose your Personal Information in response to lawful requests by
public authorities, including to meet national security or law
enforcement requirements.
5. How We Store and Secure Personal Information>
a. Data Storage and Security
The security of your Personal Information is important to us. We store
the Personal Information you provide on secure computers and servers,
and we use a variety of commercially acceptable security technologies
and procedures to help protect your Personal Information from
unauthorized access, use or disclosure. For more on Security at
Site Systems, please see
Site SystemsSecurity Practices page.
b. Retention of Personal Information
How long we keep the information we collect about you depends on the
type of information and how we collect and store it. After a reasonable
period of time, we will either delete or anonymize your information or,
if this is not possible, then we will securely store your information
and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an
ongoing legitimate business need to do so (for example, as needed to
comply with our legal obligations, resolve disputes and enforce our
agreements).
When we have no ongoing legitimate business need to process your
Personal Information, we securely delete the information or anonymize it
or, if this is not possible, securely store your Personal Information
and isolate it from any further processing until deletion is possible.
We will delete this information at an earlier date if you so request, as
described in Section 7 "Your Privacy Rights and Choices" below.
If you have elected to receive marketing communications from us, we
retain information about your marketing preferences for a reasonable
period of time from the date you last expressed interest in our content,
products, or services, such as when you last opened an email from us or
ceased using your Site Systems account. We retain information derived
from cookies and other tracking technologies for a reasonable period of
time from the date such information was created.
The data our customers process in connection with the Promotions
Platform is retained according to the agreements Site Systems has
with our customers.
6. Cookies and Similar Technologies
a. Cookies
When you:
- Visit one of our websites,
-
Sign up or log into a Promotion Platform account and accesses tools in
the Promotions Platform;
-
Visit a customer's website, if the website is hosted by the Promotions
Platform;
-
Visit a customer's self-hosted website, if the customer uses the
Promotions Platform scripts, plug-ins, and/or content (such as embedded
forms),
- Attend a Site Systems virtual meeting or event, or
- Request more information about Site Systems,
we may collect information automatically using tracking technologies,
like cookies and tracking pixels. For more information, and to learn how
to opt out, please refer to our Cookie Policies below.
Site Systems and our partners use cookies or similar technologies
(such as web beacons and JavaScript) to analyze trends, administer the
website, monitor how visitors navigate around the websites, and to
gather demographic information about our user base as a whole. To find
out more about how we use cookies on our websites and how to manage your
cookie preferences please see
Site Systems Cookie Policy page.
b. Advertising
We may partner with third-party ad networks to display advertising on
our websites or to manage our advertising on other sites. Our ad network
partner uses cookies and web beacons to collect information about your
activities on this and other websites to provide you targeted
advertising based upon your interests. If you wish to not have this
information used for the purpose of serving you targeted ads, you may
opt-out by using these services:
https://optout.networkadvertising.org/
or
https://optout.aboutads.info/
(or if located in the European Union, by clicking here:
https://www.youronlinechoices.eu/
). Please note this does not opt you out of being served advertising you
will continue to receive generic ads.
7. Your Privacy Rights and Choices
a. Personal Information Requests
You have the following data protection rights:
-
Access, Correction or Deletion. You can request access, correction,
updates, or deletion of your Personal Information.
-
Objection. You can object to our processing of your Personal
Information, ask us to restrict processing of your Personal Information
or request portability of your Personal Information.
-
Withdraw Consent. If we have collected and processed your Personal
Information with your consent, then you can withdraw your consent at any
time. Withdrawing your consent will not affect the lawfulness of any
processing we conducted prior to your withdrawal, nor will it affect
processing of your Personal Information conducted in reliance on lawful
processing grounds other than consent.
-
Complaint. You have the right to complain to a data protection
authority about our collection and use of your Personal Information. For
more information, please contact your local data protection authority in
the EEA.
To exercise any of these rights for Site Systems, including our
websites and product or services, please contact us through one of the
methods listed in Section 9 "Contact Us" below.
Please note that to protect personal information, we may verify your
identity by a method appropriate to the type of request you are making.
Depending on where you reside, you may be entitled to empower an
"authorized agent" to submit requests on your behalf. We will require
authorized agents to confirm their identity and authority, in accordance
with applicable laws. You are entitled to exercise the rights described
above free from discrimination.
We will respond to your request to change, correct, or delete your data
within a reasonable timeframe and notify you of the action we have
taken. In some instances, your rights may be limited, such as where
fulfilling your request would impair the rights of others, our ability
to provide a service you have requested, or our ability to comply with
our legal obligations and enforce our legal rights.
If you are a customer, prospect, or otherwise interact with a
Site Systems customer that uses our Promotions Platform and would
like to access, correct, amend, or delete your data controlled by the
customer, please contact the relevant customer directly. Site Systems
acts as a processor for our customers and will work with our customers
to fulfill these requests when applicable.
b. Anti-Spam Policy
Our policies prohibit use of our products, services and the Promotions
Platform to send unsolicited commercial email in violation of applicable
laws, and requires the inclusion in every email sent using the
Promotions Platform of an "opt-out" mechanism and other required
information.
c. To Unsubscribe from Our Communications
You may unsubscribe from our marketing communications through one of the
methods listed in Section 9 "Contact Us" below.
Customers cannot opt out of receiving transactional emails related to
their account with us or the Promotions Platform.
d. To Unsubscribe from Our Customers' Communications
Our customers are solely responsible for their own marketing emails and
other communications; we cannot unsubscribe you from their
communications. Individuals who interact with a Site Systems customer
can unsubscribe from our customers' marketing communications by clicking
on the "unsubscribe" link located on the bottom of their emails, or by
contacting them directly.
8. California Privacy Rights
a. Applicability
This section applies only to California consumers. For purposes of this
section "Personal Information" has the meaning given in the California
Consumer Privacy Act ("CCPA"). It describes how we collect, use, and
share California consumers' Personal Information in our role as a
business, and the rights applicable to such residents. The California
Consumer Privacy Act ("CCPA") requires businesses to disclose whether
they sell Personal Information. Site Systems is a business and does
not sell Personal Information. We may share Personal Information with
authorized service providers or business partners who have agreed to
contractual limitations as to their retention, use, and disclosure of
such Personal Information.
If you are unable to access this Privacy Policy due to a disability or
any physical or mental impairment, please contact us through one of the
methods listed in Section 9 "Contact Us" and we will arrange to supply
you with the information you need in an alternative format that you can
access.
b. How We Collect, Use, and Share your Personal Information
We may collect the following categories of personal information (as
defined in the California Consumer Privacy Act (CCPA) and the California
Customer Records statute), including sensitive personal information (as
defined in the CCPA):
We may collect information that identifies, relates to, describes,
references, is capable of being associated with, or could reasonably be
linked, directly or indirectly, with a particular individual or device.
The following is a list of categories of personal information (as
defined in the California Consumer Privacy Act (CCPA) and the California
Customer Records statute), including sensitive personal information (as
defined in the CCPA) which we may collect or may have been collected
from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below
are those defined in the CCPA. This does not mean that all examples of
each category of personal information were in fact collected by us, but
this list reflects our good faith belief to the best of our knowledge
that some of that information from the applicable category may be and
may have been collected. For example, certain categories of personal
information would only be collected if you provided such personal
information directly to us.
-
Examples: Name, alias, postal address, unique
personal identifier, online identifier, Internet Protocol
address, email address, account name, driver's license number,
or other similar identifiers.
- Collected: Yes
-
Category B: Personal information categories listed in the
California Customer Records statute (Cal. Civ. Code §
1798.80(e)).
-
Examples: A name, signature, Social Security
number, address, telephone number, license or state
identification card number, education, employment, employment
history, bank account number, credit card number, debit card
number, or any other financial information. Some personal
information included in this category may overlap with other
categories.
- Collected: Yes
-
Category C: Protected classification characteristics under
California or federal law.
-
Examples: Age (40 years or older), national
origin, citizenship, marital status, sex, veteran, or military
status.
- Collected: Yes
-
Category D: Commercial information.
-
Examples: Records and history of products or
services purchased or considered.
- Collected: Yes
-
Category E: Biometric information.
-
Examples: Genetic, physiological, behavioral,
and biological characteristics, or activity patterns used to
extract a template or other identifier or identifying
information, such as, fingerprints, faceprints, and voiceprints,
iris or retina scans, keystroke, gait, or other physical
patterns, and sleep, health, or exercise data.
- Collected: No
-
Category F: Internet or other similar network activity.
-
Examples: Browsing and search history,
interaction with our services and the Promotions Platform,
advertisements.
- Collected: Yes
-
Category G: Geolocation data.
-
Examples: Approximate physical location, IP
address.
- Collected: Yes
-
Category H: Sensory data.
-
Examples: Audio, electronic, visual, thermal,
olfactory, or similar information.
- Collected: No
-
Category I: Professional or employment-related information.
-
Examples: Current or past job history or
performance evaluations.
- Collected: Yes
-
Category J: Non-public education information (per the Family
Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34
C.F.R. Part 99)).
-
Examples: Education records directly related to
a student maintained by an educational institution or party
acting on its behalf, such as grades, transcripts, class lists,
student schedules, student identification codes, student
financial information, or student disciplinary records.
- Collected: No
-
Category K: Inferences drawn from other personal information.
-
Examples: Profile reflecting a person's
preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities,
and aptitudes.
- Collected: Yes
Under CCPA, personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA's scope, such as:
-
Health or medical information covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and the California
Confidentiality of Medical Information Act (CMIA) or clinical trial data
-
Personal Information covered by certain sector-specific privacy laws,
including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley
Act (GLBA) or California Financial Information Privacy Act (FIPA), and
the Driver's Privacy Protection Act of 1994
Sources of Personal Information
We obtain the categories of personal information listed above from the
following categories of sources:
-
Directly from you. For example, from the forms you complete on our
website or associated with our services or the Promotion Platform,
preferences you express or provide to us, or from your purchases.
-
Indirectly from you. For example, from observing your activity on a
website or the Promotions Platform.
-
Automatically from you or your devices. For example, through cookies
we or our service providers set on your device as you navigate through
our website or the Promotions Platform.
-
From third parties. For example, from third-party vendors to monitor
and analyze the use of our websites, products, services and the
Promotions Platform, from third-party vendors for payment processing, or
from other third-party vendors that we use.
The business and commercial purposes for which we collect this
information are described in Section 2 "How We Use Personal Information"
of this Privacy Policy. The categories of third parties to whom we "disclose" this information for a
business purpose are described in Section Section 3 "How We Share Personal Information"
of this Privacy Policy. The period of time for which we
retain this information is described in Section 5 "How We Store and Secure Personal Information" of this Privacy Policy.
c. Your California Rights
You have certain rights regarding the Personal Information we collect or
maintain about you. Please note these rights are not absolute, and there
may be cases when we decline your request as permitted by law.
-
The right of access means that you have the right to request that we
disclose what Personal Information we have collected, used, and
disclosed about you in the past 12 months.
-
The right of deletion means that you have the right to request that we
delete Personal Information collected or maintained by us, subject to
certain exceptions.
-
The right of correction means that you have the right to request that we
correct any inaccurate personal information that we maintain about you.
-
The right to non-discrimination means that you will not receive any
discriminatory treatment when you exercise one of your privacy rights.
d. How to Exercise your California Rights
You can exercise your rights yourself or you can alternatively designate
an authorized agent to exercise these rights on your behalf. Please note
that to protect your Personal Information, we will verify your identity
by a method appropriate to the type of request you are making. We may
also request that your authorized agent have written permission from you
to make requests on your behalf, and we may also need to verify your
authorized agent's identity to protect your Personal Information.
Please use the contact details below, or see
Section 7 "Your Privacy Rights and Choices" above, if you would like to:
- Exercise your rights;
- Learn more about your rights or our privacy practices; or
- Designate an authorized agent to make a request on your behalf.
9. Contact Us
To exercise any of your rights or send us a request regarding your Personal
Information, or if you have any questions about this Privacy Policy or our privacy
practices, or if you have a disability and need to access this notice in
a different format, please contact us using one of the following
methods:
-
By email at
; or
-
By postal mail at Site Systems, P.O. Box 3222, USA, Attn:
Privacy Department.
10. Other Important Privacy Information
a. We Never Sell Personal Information
We will never sell your Personal Information to any third-party.
b. Information About Children
Our websites, products and services are not intended for or targeted at
children under 13, and we do not knowingly or intentionally collect
Personal Information about children under 13 without verified parental
consent. If you are a parent or guardian and you are aware that your
child under 13 has provided us with Personal Information without your
consent, please contact Site Systems through one of the methods
listed in Section 9 "Contact Us" above.
If we become aware that we have
collected Personal Information from anyone under the age of 13 without
verification of parental consent, we will take steps to remove that
information from our servers.
If we need to rely on consent as a legal basis for processing your
information and your country requires consent from a parent, we may
require your parent's consent before we collect and use that
information.
c. Questions and Third-party Dispute Resolution
If you have questions or concerns regarding our compliance with this
privacy policy, or if you feel that Site Systems is not in compliance
with the Data Privacy Framework you should first contact Site Systems
through one of the methods listed in Section 9 "Contact Us" above.
Site Systems will respond to any such inquiries or complaints within
forty-five (45) days. We will investigate and attempt to resolve
questions and any concerns regarding use and disclosure of personal
information in accordance with this policy.
If you have an unresolved privacy or data use concern that we have not
addressed satisfactorily, please contact JAMS, our U.S.-based
third-party dispute resolution provider, (free of charge) at
https://www.jamsadr.com/dpf-dispute-resolution
for more information or to file a complaint.
d. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We reserve the
right to amend, restate or otherwise modify this Privacy Policy at any
time without notice to you. However, we will notify you of any changes
by posting the new Privacy Policy on this page and update the "Last
updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any
changes. Changes to this Privacy Policy are effective when they are
posted on this page.
d. Miscellaneous
Any claim under this Privacy Policy or otherwise related to
Site Systems, our products and services or the Promotions Platform
shall be governed by the laws of the State of California without regard
to its conflict of law provisions and shall be exclusively resolved by a
state or federal court located in Santa Clara County, California. You
agree to submit to the personal jurisdiction of the courts located
within Santa Clara County, California, for the purpose of litigating all
such claims.
If any provision of this Policy is found by a court of competent
jurisdiction or arbitrator to be illegal, void, or unenforceable, the
unenforceable provision will be modified so as to render it enforceable
and effective to the maximum extent possible in order to effect the
intention of the provision; and if a court or arbitrator finds the
modified provision invalid, illegal, void or unenforceable, the
validity, legality and enforceability of the remaining provisions of
this Privacy Policy will not be affected in any way.